New Agentic automation — agents & orchestration · SOX-ready controls (ITGC & ITAC) · solution accelerators →

Work

Production systems we built & operate

We ship agents, automation, and the platforms under them to production — and keep them running. A selection of recent work.

Agentic automation · Industrial operations

Guarded operations agent for a 36-axis industrial line

An operator and maintenance console around the motion controller of an automated cutting line. Its assistant answers in English and Spanish from 2,531 pages of drawings and drive manuals, citing the page; it reads the controller through tools and can propose a write — executed only after a person confirms, behind a kill switch, a role and plant-network allowlist, a rate limit and an audit log. Deterministic gates block unsafe or fabricated answers before they are served. Built ahead of commissioning and running today against a test-bench controller.

Tool-using agentHuman-in-the-loopKill switch + allowlistAudit logMCP serverSecond-model judge

Agentic orchestration · Unattended pipeline

Unattended publishing pipelines with compliance built into the code

Two scheduled pipelines — for a fine-mineral retailer (400+ videos published) and a medical spa — ingest new posts, narrate, render, publish and write back to the store or site with no one watching. In the clinic pipeline every video waits at an approval gate, scripts pass a medical-claims validator that works sentence by sentence and parks failures as needs-edit, and patient consent is a structural eligibility rule rather than a checkbox. In both, quality gates reject bad renders, budget and rate caps are checked before each paid step, and state is written before it is verified — so a killed run never publishes twice.

Cron-triggered workersApproval gateClaims validatorQuality gatesIdempotent stateBudget controls

Knowledge agents · BPO Support

Cortex — a next-generation RAG platform for LiveHelpNow

We built Cortex, a multi-tenant RAG platform: a customer-facing agent API (live at r.livehelpnow.net), a multi-tenant chat hub, a hybrid-retrieval core, and Modal pipelines including an AI-graded knowledge-gap report.

TurbopufferVoyage AIAWS BedrockNext.jsFastifyRRF + rerank

Controls · Regulated payments

SeamlessChex — ACH + eCheck platform

A live, multi-environment payments platform — checks, invoices, payment links, recurring billing, mass payouts, marketplace payments, and a public developer API with per-application audit logging — on AWS-CDK infrastructure with an isolated cardholder-data environment, multi-region disaster recovery, and releases gated on end-to-end payment tests.

DwollaPlaidAWS CDKNestJS2FA + fraudKYCAudit logging

E-commerce · Manufacturing

Electro-Mech Scoreboards — catalog, configurator & AI support

An Astro/Cloudflare product catalog with a real-time canvas scoreboard configurator (6-layer compositing, 181 models, a 32,000-installation browser) and an embedded AI support widget. Live at www.electro-mech.com.

AstroCloudflareReact islandsSupabaseRAG widget

Document processing · Telecom

tower-bom — cell-tower document intelligence

Ingests tower design packages (RF inventories, drawings, vendor BOMs) and auto-generates a crew-ready bill of materials, a cited runbook, and a field sign-off PWA — replacing ~half a day of senior-engineer reconciliation per site.

Claude vision OCRVoyageTurbopufferFastAPIPWA

Web · Healthcare BPO

HelpSquad — fast, AEO-ready marketing site

A zero-runtime-JS Astro marketing site with vertical/ICP pages and AEO-ready content for a healthcare business-process-outsourcing company.

AstroPartytownCloudflare PagesAEO

Document processing · FinTech

AI Document Validation for FinTech

AI that ingests, parses, and validates financial documents — vision OCR, structured extraction, and human-in-the-loop review — cutting manual reconciliation and error rates.

Claude vision OCRStructured extractionRAGFastAPI

Want the long version? Our founder Alex Shortov publishes the full project catalog — 40+ projects with stacks, screenshots and engineering notes — at shortov.com/cases ↗.

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