Capability
AI · RAG & Knowledge Agents
An agent is only as good as what it knows. Most 'AI features' hallucinate because they guess — we build retrieval-augmented systems that answer from your real knowledge, show their sources, and give your automations something solid to act on.
What we build
- Multi-tenant RAG platforms over your docs, SOPs, tickets, and product data
- Customer-facing agent APIs and embeddable support widgets
- Agent-assist tools that draft, summarize, and surface the right answer for human teams
- Knowledge-gap analytics and feedback loops that improve the knowledge base over time
- Tools and MCP servers that let agents read and act on your systems through governed, logged interfaces
- The grounding layer for agentic automation — see Agentic Automation & Orchestration
How we build it
Proof
Cortex — a next-generation RAG platform for LiveHelpNow
A multi-tenant customer-facing agent API (live at r.livehelpnow.net), a chat hub, a hybrid-retrieval core, and AI pipelines including an AI-graded knowledge-gap report.
Agentic automation at Data Subsystems
Agents, the orchestration that runs them, and the controls that make them auditable.
Flagship capability
Agentic Automation & Orchestration
AI agents that do real work, coordinated with your systems, automations and people — durable, observable, human-in-the-loop.
How we build agents →Flagship capability
Controls-Ready Automation · SOX, ITGC & ITAC
Engineered against IT general controls, with application controls and an evidence trail built into every workflow.
How we make it auditable →New
Agentic Solution Accelerators
Reusable building blocks extracted from systems we built and operate — a first automated process live in weeks.
See the accelerators →Have something that needs to ship?
Tell us what you're building. We'll tell you how we'd build it — and what it'll take.